Provision Services Order Module

The Provision Services order module provisions each service of an order. When the action runs, Ubersmith runs the provisioning of each service module on the service. This is the same as when you click Provision Service on a service.

The module has no configuration options.

Before you start

• The order must have services. Put the Provision Services action after the Add Services action. If the action runs before the services are added, it does nothing.
• The service plans of the services must have a service module that provisions, for example Control Panel Account Manager. A service plan can also use a plugin that provisions services. If no module provisions the service, the action completes, but nothing is set up.

Add the Provision Services action

1. Go to the order queue. Click edit on the order queue to open Manage Order Queue.
2. Find the step for the action. Click add action.
3. In English(USA) Name, type a name for the action, for example Provision Services.
4. In Module, select Provision Services.
5. Set Automatic:

• YES: Ubersmith provisions the services when the order gets to the action.
• NO: A staff member clicks Process on the order to provision the services.

1. Click Save.

For more information about order queues, refer to the article "Adding Order Queues".

When the action runs

For each service of the order, Ubersmith does these steps:

1. Runs the provisioning of each service module on the service.
2. If all of the modules are successful, sets the Provision Date of the service and adds the event "Service ID provisioned" to the event log.

If a service module fails, Ubersmith continues with the other services. Then the action fails. The order shows the error of the first module that failed. The order stays at the action, and does not go to the next step.

To try again, correct the problem, then click Process on the order. If Optional is set to YES for the action, you can also click Skip.