Managing Support Classifications

Once you have created support classifications, you can perform various actions on them.

Editing Classifications

1. Access the Classifications page
2. In the root classification’s row, click edit.
   
   The Edit Classification page appears.
3. Make any necessary changes.
4. Click Save.
   

Deleting Classifications

1. Access the Classifications page
2. In the root classification’s row, click delete.
   
   A confirmation message appears.
3. Click Yes.
   

Reordering Support Classifications

1. Access the Classifications page
2. Click and drag the root classification to move that item up or down the list.
3. Click and drag a child classification to  move that item to another root classifications, or up or down the current root classification.