Managing Support Filters

Once you have created filters, you can perform various actions on them.

Viewing Support Filters

1. Access the Filters page 
2. From the filters’ row, click view.
   
   The View Filter page appears.
3. Click Cancel.
   

Editing Support Filters

1. Access the Filters page 
2. From the filters’ row, click edit.
   
   The Edit Filter page appears.
3. Make any necessary changes.
4. Click Save.
   

Deleting Support Filters

1. Access the Filters page 
2. From the filters’ row, click delete.
   
   A confirmation message appears.
3. Click Yes.
   

Changing Rules to Enabled or Disabled

1. Access the Filters page 
2. Select one or more filters to enable or disable.
   
3. From the Change selected to field, select either Enabled or Disabled.
4. Click the arrow button.
   

Removing Rules or Actions from a Filter

1. Access the Filters page 
2. From the filters’ row, click edit.
   
   The Edit Filter page appears.
3. Click the Rules or Action tab.
4. Click remove for the rule or uncheck the action to disable it.
5. Click Save.