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Editing Ticket Titles

Estimated Reading Time: < 1 Minute

You can change the ticket title and send the updated ticket to others.

  1. Access the Support Manager 
  2. View the ticket 
  3. Click Edit.
    22545073.png
    The Edit Ticket page appears.
  4. Change the ticket subject, Author, and add any new email addresses in the CC and BCC fields.
  5. Click Save.
    22545074.png

 
Editing Ticket Titles
Estimated Reading Time: < 1 Minute  PHPKB Support November 9, 2023 0
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