Managing Service Plan Upgrades

After you add service plan upgrades, you can assign them to service plans, copy them, edit them, deactivate them, and change their order. For more information about how to add upgrades, refer to the article "Adding Service Plan Upgrades".

Service plan upgrades have four levels:

• An upgrade group contains upgrades. For example, Managed Server.
• An upgrade contains option groups and options. For example, Memory.
• An option group contains options. Options that are not in an option group are in Ungrouped.
• An option is a choice that has prices. For example, 1GB RAM.

You can do the same actions on each level. The links for each item are in brackets at the right side of its row.

Open the Service Plan Upgrades page

1. Click Settings.
2. In the Services section, click Service Plan Upgrades.
3. To see the option groups and options of an upgrade, click [+] next to the upgrade. To hide them, click [-].

For each option, the page shows the Period Price, Setup Fee, Cost, and Setup Cost for each billing period.

Assign an item to service plans

When you assign an item to a service plan, the item shows when you add or edit a service of that plan.

1. In the row of the upgrade group, upgrade, option group, or option, click assign. The Assign window opens.
2. Click the tab of the brand. The window has one tab for each brand.
3. In the Assign column of each service plan, select Assigned or Unassigned.
4. Click Update.

Copy an item

1. In the row of the item, click copy. The Duplicate window opens.
2. Select where to put the copy. The fields change for each type of item:

• In the Upgrade Group field, select the upgrade group.
• In the Upgrade field, select the upgrade.
• In the Option Group field, select the option group.

1. In the New Name field, type the name of the copy. If you use more than one language, type the name for each language.
2. Click Duplicate.

Edit an item

1. In the row of the item, click edit. The Edit window opens.
2. Change the information. To change the prices of an option, edit the option.
3. Click Update.

Deactivate an item

When you deactivate an item, you cannot select it when you add or edit a service. Services that already use the item keep it.

1. In the row of the item, click deactivate.
2. Click Yes to confirm.

The item does not show on the page. When you deactivate an upgrade group, an upgrade, or an option group, the items in it also do not show.

Activate an item

1. Click Show Deactivated. The page shows the deactivated items.
2. In the row of the item, click activate.
3. Click Yes to confirm.

To hide the deactivated items again, click Hide Deactivated.

Change the order of items

1. Find the item that you want to move.
2. Click the up arrow to move the item up, or the down arrow to move the item down.

The item moves in its level only. The arrows are gray when you cannot move the item in that direction.