Cancelling Client Accounts Estimated Reading Time: 1 Minutes When you need to cancel a client’s account, choose from the following methods based on your goals: • Set an End Date for the Service Use this if you want the service to continue billing until a future date. After the end date, Ubersmith stops renewal and invoicing; outstanding invoices stay open. The daily invoicing script automatically marks the service “canceled” on that date. • Cancel the Service Changes the status to “canceled” immediately, stopping renewal and invoicing. Outstanding invoices remain payable after cancellation. Ideal for non‑paying clients who might return. • Deactivate the Service Permanently stops renewal and invoicing. Outstanding invoices containing this service are credited automatically. This action cannot be undone; use it when the client is permanently dropping that service and owes nothing. • Deactivate the Client Deactivates the entire account in one step. All active services are deactivated and outstanding invoices are ignored. Re‑activation is possible, but this option should be reserved for clients who will not return.