The Domain Management service module automatically renews domains associated with the service. If the service is not paid for, the domain is not renewed until a payment is received. The module calls out to the registrar every day to update the...
This page determines how your Ubersmith instance operates. It sets overall displays, performs security checks, and grants access to the mobile version. Access The General Settings Page From the Ubersmith Dashboard, click Settings....
You will automatically be logged out of Ubersmith if you close your web browser, or if your Ubersmith session is inactive for 24 minutes. You can change your inactivity log out time by overriding the session.gc_maxlifetime php-fpm variable...
Once you have added a domain you can perform various actions on them, and with their corresponding top-level domains (TLDs)and secondary level domains (SLD). An SLD is the first part of the web address, such as bestinsurance in www.bestinsurance...
When the module runs, it checks whether to block certain address verification system (AVS) codes. These codes are returned by credit card gateways and indicate the likely validity of the client’s address. In the Block Codes...
You can link a device, service, order, contract, quote, or opportunity to a support ticket, once the ticket has a client. This helps identify what the ticket is about. Each linked item also gets its own tab on the ticket; a tab stays disabled until...
Once you have created custom service fields, you can perform various action on them. Editing Custom Field Groups and Fields Access the Custom Service Fields page From the Custom Service Fields page, click edit in the group or...
Once you have created user roles, you can perform various actions on them. Editing User Roles Access the User Roles page From the User Role’s row, click edit. The User Role page appears. Make any necessary changes. Click...
You can hide your clients’ personal data found in RWhois by creating a custom client group and field. The RWhois output will be replaced with either Private Customer or Private Residence depending on the option chosen. Access...
You can automate ticket actions by using ticket timers for a set future date and time. You can change the status, owner, department, classification, priority, and impact, as well as schedule followups and comments, and emails at a pre-defined...