This report shows the totals of unpaid invoices and unapplied account credits broken down by due date. You can also show the totals at a particular date using the date picker on the top right. From the Aged Balances report, you can access the...
The Advanced Search page helps you dig deeper into your client data, by building reports using various criteria from the Client Manager, Device Manager, Support Manage, and Order Manager. You can save frequently-run searches and export the...
This section allows you to enter the amount of time it took to respond to the issue in question (hours/minutes) if appropriate. Each separate action can be tracked individually. This feature works in conjunction with ticket billing. ...
Tagging devices will allow you to display groups of devices based on custom tags you create. A tag is a short, descriptive string, for example, 'unassigned', 'internal', or 'refurbished', could be tags used to describe...
The Charge History report is a calendar-view breakdown of the number of accepted and declined charges for the selected month and selected brand. Clicking on a given total displays the Charge Log report for the date and type of charge result. ...
The Invoice/Renewal Calendar is a report that is meant to give the user a bird's eye view of expected income both in past months and projecting into the future. The page itself is presented as a calendar view with three key statistics being...
The Power Circuit Billing service module bills a client for the power that their power circuits use. At each renewal of the service, Ubersmith gets the power usage of the circuits for the renewal period, in kW hours. Then Ubersmith calculates the...
A monitor script (also called a monitor type) defines a custom sequence of actions a device monitor runs against an open connection. Once created, it's available to select when adding a monitor to a device. Accessing Monitor Scripts Click...
The Charge Queue Manager shows the automatic payments that Ubersmith will try to charge later. The queue has two types of entries: Scheduled payments: When an invoice has a charge date after the invoice date, Ubersmith adds the payment to the queue....
The Device Manager can show you the devices that are not associated with a client. Use this list to find devices that you must associate with a client. This helps you make sure that bandwidth billing is correct. It also makes sure that your clients...