Once you have created the default order queue, you must configure it to meet your business needs. You can customize the order process by adding steps and adding actions under those steps. Adding Order Steps Access the Order Queues...
When the module runs, the time difference between you and the client is calculated. In the Username/Profile field, enter the client’s Ubersmith username.
When the module runs, an email domain for the client is created on your Zimbra mail server. In the Zimbra Host field, enter your Zimbra host address. In the Zimbra Admin User field, enter your Zimbra admin user name. In the Zimbra...
When the module runs, you can select a different step in the order queue, bypassing any remaining actions in the current step. The configuration process is automated, requiring no manual configuration.
When the module runs, you can validate the answers for up to 10 predefined fields in the order. The order process halts until the answers are validated. In the Test Name field, enter the name of the question. In the Field field,...
When the module runs, a license for InterWorx is created and associated to the client. In the InterWorx Access Key field, enter the InterWorx access key. In the Host or IP field, enter your InterWorx server’s host name or IP...
When the module runs, you can enter the IP addresses to be assigned to the ordered service. The configuration process is automated, requiring no manual configuration.
The Order Manger processes, or provisions, new clients and their requested services. New orders enter Ubersmith through an online order form or the API and are funneled into the appropriate order queue. Multiple types of services can be processed...
Once you have added appliances, you can perform various actions on them Editing Appliances Access the Appliances page From the appliance’s row, click edit. The Edit Appliance page appears. Make any necessary changes. Click...
Once a customer orders a product from your company, you will need to create a service item in their account in order to bill them. Ubersmith guides you through adding a service using a wizard. The number of steps in the wizard depends on the type...