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Welcome to Ubersmith Docs. This site contains topics for each Ubersmith application section. 

 

General Topics

General FAQs
Logging Into Ubersmith
Logging Out of Ubersmith
Trial License Types

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Client Manager

Adding Clients
Client Manager Account Management
Client Manager Billing and Invoicing
Client Manager Client Profile

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Support Manager
Adding a Comment
Associating Tickets with Clients
Automating Tickets with Ticket Timers
Deleting Support Tickets

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Device Manager

Device FAQs
Devices
DNS
Facility Management

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Order Manager

Order Manager FAQs
Pre-Authorizing Credit Cards Payments for Orders
Using the Order Manager

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Sales Manager

Adding Leads
Adding Opportunities
Adding Quotes
Managing Leads

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Reports & Stats

Understanding the Active Sessions Report
Understanding the Charge Queue Manager
Understanding the Invoice / Renewal calendar
Understanding the Payments Received Report

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Settings

Clients Settings
Devices Settings
Global Settings
Sales and Orders Settings

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Client Portal

Managing Billing and Services from the Client Portal
Managing Client Preferences
Managing Client Profiles from the Client Portal
Managing Devices from the Client Portal

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Implementation

 

Centralized Event Logging Support
Clustering Databases
Configuring Email Settings
Configuring RWhois Servers

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