Adding Two-Factor Authentication for Users

Two-factor authentication adds another level of security to your Ubersmith account. It requires a second form of verification, in addition to a user name and password. Two-factor authentication is available for admin, client, and contact users.

To use two-factor authentication login, you will need to first add it in Ubersmith and also install and configure an approved third-party, two-factor service on your mobile device. Ubersmith integrates with Authy and Duo for admin users and any time-based, one-time password (TOTP) token-generator application for client and contact users.

On the Details tab, complete the following:

Module: Select the appropriate two-factor application from the list:

For admin users – Select either Authy or Duo.

For client or contact users – Select TOTP.

Enable For:

If you select either Authy or Duo, the Enable For field automatically selects Admins.

If you select TOTP, the Enable For field enables for Client and Contact. Select the type of user you need to enable.

On the Config tab, complete the following:
For admin users: Fill out the displayed fields based on the configuration information supplied to you from either Authy or Duo.
For client and contact users: no action is required.
Click Save or Save & New.

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