The items listed below are required for supported instances of Ubersmith, and are part of our standard Ubersmith terms of service. Support for the Ubersmith hardware and host environment remain the responsibility of the client. However, the Ubersmith support team will maintain the Ubersmith installation and perform upgrades as part of the Ubersmith service agreement.
The on-premise version of Ubersmith requires TWO servers.
The first server hosts Ubersmith's web interface or front end, and is referred to as the instance server. The minimum hardware specifications for the instance server are as follows:
Dedicated host or VPS
Minimum 100GB disk space
The second server, referred to as the appliance, is responsible for monitoring and polling all infrastructure devices associated with your Ubersmith instance. This machine's work is extremely disk I/O intensive, so we suggest installing the fastest hard drives available. The minimum hardware specifications for the applicance server are as follows:
Minimum 100GB disk space
The following browsers are supported by Ubersmith:
Microsoft Internet Explorer 10+/Edge
Operating System Requirements
Ubersmith clients arranging for Ubersmith's support team to install Ubersmith must provide a clean, unconfigured install of the latest build of one of the following operating systems for both servers:
Ubuntu 16.04 LTS
Ensure that a 64-bit (x86_64) kernel is configured.
No further configuration beyond the base operating system with SSH connectivity is required.
If you are handling the installation, please contact Ubersmith support for more information.
If you would like our deployment process to automatically configure a Let's Encrypt certificate to secure your web and mail servers, ensure that HTTPS connections are open to the public, and that a DNS 'A' record exists for the URL / address that you plan to use for Ubersmith.
Percona XtraDB Cluster (PXC)
Installation and configuration of Percona XtraDB Cluster (PXC) cluster nodes is beyond the scope of support that Ubersmith is able to provide. We suggest following the Percona documentation, which suggests using a minimum of a cluster with three nodes, a load balancer (such as HAProxy) and the clustercheck utility for health monitoring and failover. If you have any questions about configuring Percona XtraDB Cluster, our support team will be happy to answer them for you.
Ubersmith can not run on servers running cPanel or similar control panels.